Terms of Use – Sunnection

Last updated: May 2026

1. Introduction

Welcome to Sunnection.

These Terms of Use ("Terms") govern your access to and use of the Sunnection platform, including websites, dashboards, APIs, integrations, digital signage services, display players, applications, and related services (collectively, the "Services").

By accessing or using Sunnection, you agree to these Terms.

If you do not agree with these Terms, you must not use the Services.

2. About Sunnection

Sunnection is a cloud-based software platform designed to visualize energy, sustainability, and environmental data across digital displays, dashboards, kiosks, smart TVs, browsers, and related systems.

Sunnection provides:

  • Energy visualization
  • Sustainability dashboards
  • Digital signage management
  • ESG and CSR communication tools
  • Monitoring integrations
  • Public display content management
  • Analytics and reporting tools

3. Eligibility

You must be legally capable of entering into binding agreements to use the Services.

If you use the Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

4. Account Registration

Certain features require account registration.

You agree to:

  • Provide accurate information
  • Keep credentials secure
  • Maintain updated account information
  • Be responsible for all activity under your account

Sunnection reserves the right to suspend or terminate accounts containing false, misleading, or unauthorized information.

5. Use of the Services

You may use Sunnection only in compliance with applicable laws and these Terms.

You agree not to:

  • Use the platform unlawfully
  • Attempt unauthorized access
  • Interfere with system security
  • Upload malicious code
  • Abuse APIs or integrations
  • Reverse engineer the platform
  • Resell the Services without authorization
  • Circumvent usage limitations or licensing controls

6. Customer Content

Customers may upload and manage content including:

  • Images
  • Videos
  • Documents
  • Logos
  • Branding materials
  • RSS feeds
  • Web embeds
  • Sustainability metrics
  • Announcements and signage content

Customers retain ownership of their content.

By uploading content, you grant Sunnection a limited license to process, store, display, and transmit the content solely for providing the Services.

7. Public Display Responsibility

Sunnection enables public display of customer-managed content.

Customers are solely responsible for ensuring that displayed content:

  • Is lawful
  • Does not infringe intellectual property rights
  • Does not violate privacy rights
  • Does not contain harmful, defamatory, or misleading information

Sunnection is not responsible for customer-published content.

8. Third-Party Integrations

Sunnection integrates with third-party systems and providers including energy monitoring platforms, APIs, cloud services, and external websites.

Customers are responsible for:

  • Obtaining proper authorization
  • Maintaining valid credentials
  • Ensuring lawful access to connected systems

Sunnection does not control third-party services and is not responsible for their availability, accuracy, or security.

9. Energy Data and Sustainability Metrics

Sunnection may display:

  • Solar production
  • Energy consumption
  • Battery storage data
  • Grid import/export
  • Environmental impact estimates
  • CO₂ reduction calculations
  • ESG metrics
  • Sustainability equivalencies

These values may be calculated using estimates, formulas, external APIs, or customer-provided data.

Sunnection does not guarantee the accuracy, completeness, or suitability of displayed metrics for regulatory, legal, engineering, or financial purposes.

10. Availability of Services

Sunnection aims to provide reliable service availability but does not guarantee uninterrupted or error-free operation.

The Services may occasionally be unavailable due to:

  • Maintenance
  • Infrastructure failures
  • Third-party outages
  • API limitations
  • Connectivity issues
  • Force majeure events

Features, integrations, and services may change or be discontinued at any time.

11. Subscription and Billing

Some Sunnection features may require paid subscriptions, licenses, or usage-based billing.

Pricing may depend on factors such as:

  • Number of displays
  • Number of connected systems
  • Data polling intervals
  • Storage usage
  • Premium modules
  • API usage

Fees are non-refundable unless otherwise required by law.

Sunnection reserves the right to modify pricing with reasonable notice.

12. Trial Accounts

Sunnection may offer trial or demo accounts.

Trial accounts may have limited functionality and may be terminated or restricted at any time.

13. Intellectual Property

All Sunnection software, source code, designs, templates, interfaces, graphics, trademarks, and platform components remain the exclusive property of Sunnection and its licensors.

Nothing in these Terms transfers ownership of Sunnection intellectual property.

14. Restrictions

You may not:

  • Copy or reproduce the platform
  • Modify or create derivative works
  • Reverse engineer the software
  • Attempt to extract source code
  • Remove copyright or trademark notices
  • Use automated scraping tools against the Services
  • Use the platform to build a competing service using unauthorized methods

15. API and Integration Usage

APIs and integrations may be subject to:

  • Rate limits
  • Authentication requirements
  • Usage restrictions
  • Fair use policies

Sunnection reserves the right to limit or revoke API access at its discretion.

16. Security

Users are responsible for:

  • Protecting account credentials
  • Managing access permissions
  • Securing connected systems
  • Maintaining secure networks and devices

Sunnection implements reasonable security measures but cannot guarantee absolute security.

17. Data Retention and Backups

Sunnection may retain operational and customer data for backup, recovery, legal compliance, or platform integrity purposes.

Customers are responsible for maintaining their own backups of critical content and configurations.

18. Privacy

Use of the Services is also governed by the Sunnection Privacy Policy.

By using the Services, you acknowledge and agree to the collection and processing of information as described in the Privacy Policy.

19. Limitation of Liability

To the maximum extent permitted by law, Sunnection shall not be liable for:

  • Indirect damages
  • Loss of profits
  • Loss of revenue
  • Loss of data
  • Business interruption
  • Third-party failures
  • Incorrect energy calculations
  • Display downtime
  • Integration failures
  • Content publishing errors

The Services are provided "as is" and "as available."

20. Indemnification

You agree to indemnify and hold harmless Sunnection from claims, liabilities, damages, and expenses arising from:

  • Your use of the Services
  • Your uploaded content
  • Your violation of these Terms
  • Your violation of third-party rights
  • Unauthorized integrations or data access

21. Suspension and Termination

Sunnection may suspend or terminate access if:

  • These Terms are violated
  • Security risks are detected
  • Abuse or unlawful activity occurs
  • Payment obligations are not met

Customers may stop using the Services at any time.

Certain provisions survive termination, including intellectual property, liability limitations, and indemnification obligations.

22. Modifications to the Services

Sunnection may modify, improve, discontinue, or replace parts of the Services at any time.

We may also update these Terms periodically.

Continued use of the Services after updates constitutes acceptance of the revised Terms.

23. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Sunnection operates, unless otherwise required by applicable law.

24. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

25. Entire Agreement

These Terms constitute the entire agreement between you and Sunnection regarding the Services and supersede prior agreements or understandings.

26. Contact Information

For questions regarding these Terms:

Sunnection
Email: [email protected]
Website: https://sunnection.com